Pen-written letter delivery platform and mailing solution for personalized customer and employee engagement.

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Beautiful mail,
at scale.

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Introduction Image

Engage with your workforce and customers.

In a digital-first world, Fountain provides a streamlined interface for organizations to design custom stationery and compose messages. With a single click, your digital note is pen-written and mailed via certified USPS.

Trusted by
Fountain • Client Logo: Conrad
Fountain • Client Logo: Givenchy
Fountain • Client Logo: Hilton
Fountain • Client Logo: LXR
Fountain • Client Logo: Mansion
Fountain • Client Logo: Waldorf Astoria
TheProblem

with digital

<3%

Of recipients take action from an email

Data & Marketing Association (DMA)
TheProblem

with digital

300+

Emails sent and received on average, per person, each day

The Radicati Group
TheProblem

with digital

18%

Of all emails sent are actually opened

Campaign Monitor
TheProblem

with digital

<3%

Of recipients take action from an email

Data & Marketing Association (DMA)
TheProblem

with digital

300+

Emails sent and received on average, per person, each day

The Radicati Group
TheSolution

is technology enabled

70%

Say mail feels more personal than all digital interactions

Gallup
TheSolution

is technology enabled

16

Letters received, on average, per household

Gallup
TheSolution

is technology enabled

98%

Of people check their mail every single day

USPS
TheSolution

is technology enabled

70%

Say mail feels more personal than all digital interactions

Gallup
TheSolution

is technology enabled

16

Letters received, on average, per household

Gallup
THE FOUNTAIN PLATFORM

How it works

Best Practice

Surprise & Delight

  • Recognizing individual achievements

    Congratulations on promotions, awards, and project successes

  • Onboarding new employees

    Warm welcomes to a team where in-person isn't always possible

  • Personal milestones & events

    Acknowledge moments such as birthdays, marriage, graduations, or the birth of a child

  • Change management

    Reiterating key organizational updates, changes, and announcements

  • Gift-giving

    Making holidays, birthdays, work anniversaries, and other forms of gift-giving more meaningful

Features

Craft experiences, protect privacy, & exceed expectations

Full premium customization
Full premium customization Icon

Elegant and intuitive text-to-handwriting functionality with options for bespoke, environmentally friendly stationery design and production

Postage included
Postage included Icon

Mail your letters worldwide with the click of a button. Postage and fulfillment are included in the end-to-end experience

Secure workflows
Secure workflows Icon

Integrate your HCM and CRM Integrations within our encrypted databases following industry IT Security Protocols

Track communications
Track communications Icon

Track letters sent and contact history exactly where you need to and have full visibility and control of your outreach

Mobile-optimized
Mobile-optimized  Icon

Access Fountain from your tablet or mobile device and integrate with your organizations’ workflows and systems

Organization ready
Organization ready Icon

Add seats to your account to allow your whole team access to the platform for delegation and efficiency

Craftsmanship

Our dedication to Quality

Fountain’s values are aligned for brands seeking progressive ways to empower customer relationships with stunning, highly-personalized, authentic communication.

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Digital

Craftsmanship

Our software development methodologies align with interdisciplinary and collaborative solution ideation and research with the ultimate goal of real-world product creation. 

We leverage rapid prototyping techniques in short iterative cycles to create high-value components and platforms. It’s our goal to design great products and bring value to users everywhere.

Physical

Craftsmanship

Our delivery of specialty print pieces and fine physical goods are produced by world class artisans, using century-old, refined techniques and machinery.

Having worked with the world’s most prestigious brands, they have come to create exceptional outputs with a collaborative approach, superior craftsmanship, fast turnaround and competitive pricing.

Privacy & Security

Building safe and secure software requires experience and dedication.

We ensure that Fountain’s output aligns with our vision for the future. In order to do this, we carefully consider the environmental and economic impact of our service.

View our Information systems security policy

View policy
Fountain Identity

You maintain total ownership of your data

Secure integrated data exchange protocols

Industry leading cloud provider ensures highest standards of uptime and availability

Fountain databases are fully encrypted

Sustainability

Mutualistic design principles

We ensure that Fountain’s output aligns with our vision for the future. In order to do this, we carefully consider the environmental and economic impact of our service.

Environmentally-friendly materials

All of our letters are printed on FSC Certified 100% Post Consumer Paper and our specialty inks are plant-based and environmentally friendly.

Reduced production waste

Fountain is a print-on-demand service. No piece is produced unless it is to be mailed directly.

Experience for yourself

High touch, high quality, high tech.

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Pen-written letter delivery platform and mailing solution for personalized customer and employee engagement.

THE FUTURE OF DIGITAL IS PHYSICAL • THE FUTURE OF DIGITAL IS PHYSICAL • THE FUTURE OF DIGITAL IS PHYSICAL • THE FUTURE OF DIGITAL IS PHYSICAL • THE FUTURE OF DIGITAL IS PHYSICAL • THE FUTURE OF DIGITAL IS PHYSICAL • THE FUTURE OF DIGITAL IS PHYSICAL • THE FUTURE OF DIGITAL IS PHYSICAL • THE FUTURE OF DIGITAL IS PHYSICAL • THE FUTURE OF DIGITAL IS PHYSICAL • THE FUTURE OF DIGITAL IS PHYSICAL • THE FUTURE OF DIGITAL IS PHYSICAL • THE FUTURE OF DIGITAL IS PHYSICAL • THE FUTURE OF DIGITAL IS PHYSICAL • THE FUTURE OF DIGITAL IS PHYSICAL • THE FUTURE OF DIGITAL IS PHYSICAL • THE FUTURE OF DIGITAL IS PHYSICAL • THE FUTURE OF DIGITAL IS PHYSICAL •